At Vinit Soni Digital, we strive to deliver high-quality digital products and services. This Refund and Returns Policy outlines the conditions under which refunds may be issued. By purchasing from our website www.vinitsonidigital.com, you agree to this policy.

1. Digital Products (Courses, Templates, E-books, etc.)
✅ Eligibility for Refund:
We offer refunds only in the following situations:

You are charged twice for the same course or product.

The course or product is inaccessible or broken due to a technical issue from our side, and the issue is not resolved within 7 business days.

❌ Non-Refundable Situations:
You changed your mind after purchasing.

You did not use or complete the course.

You claim dissatisfaction without giving valid or specific feedback.

You purchased the wrong course/product by mistake.

📌 Important Notes:
All digital products are delivered instantly or within a few hours via your account or registered email.

Once accessed or downloaded, refunds will not be applicable unless it meets the above refund conditions.

2. Digital Marketing Services (SEO, Ads, Consulting, etc.)
Our services are custom and time-intensive. Hence, refunds are limited and evaluated on a case-by-case basis.

Partial Refund May Be Issued:
If you cancel before work has started or within 12 hours of order placement.

If the project scope was miscommunicated and mutually agreed upon by both parties.

No Refunds Will Be Issued:
After the campaign or service has started.

For dissatisfaction arising from unrealistic expectations or lack of cooperation.

If project timelines are delayed due to client’s unresponsiveness or delays in providing required materials.

3. How to Request a Refund
If you meet the criteria mentioned above:

📧 Email us at vinitsonidigital@gmail.com
Include:

Your full name

Order ID

Date of purchase

Reason for refund request (with screenshots or evidence if needed)

We will respond within 3-5 business days and process approved refunds within 7 working days via the original payment method.

4. Contact Us
For any questions or clarification regarding our refund policy, feel free to contact us at:
vinitsonidigital@gmail.com